A multi-message interaction between your bot and an end-user is considered as a conversation, regardless of the number of messages. One conversation will expire after 24 hours if there is no interaction between the end-user and bot.
We calculate conversations monthly across all your chatbots.
For examples, if you have two(2) chatbots: bot A has 1,000 conversations a month and bot B has 3,000 conversations then your total number is 4,000.
We offer a 14 day FREE Trial that includes 1 Chatbot and starts the day it is installed on your website. You can select which plan suits you best and pay for the selected subscription after those 14 days.
It depends on the plan you are on.
STARTER: You can send us an email at firstname.lastname@example.org or use the Submit Ticket Chatbot. We usually reply within 3 business days.
Yes. You can downgrade your plan but the current plan will still be in effect until the next billing date.
You can also cancel your plan at any time as well.
Yes. Receipts are stored in the "List Payment" section under the "My Payment" menu of your account. From there, you can print or download a copy of each receipt.
No. There are no contracts, hosting fees, setup costs, image hosting fees, bandwidth fees, hidden fees, fancy fees, termination fees, or any other fees. You only pay for the maximum amount of conversations your chatbot has exchanged, and you can cancel anytime.
We will not send your invoices by email. You can access your invoices in your profile under ‘Payment History’. You can then click on the icon and get your invoice in PDF format.
If you choose to cancel your subscription within the first 14 days, no charges will be applied to you. Once you have made a payment then your Plan will remain active for the remainder of the month/year, until your next Payment Date. You will not get charged any additional fees at the time of Plan termination.
Your payment history will be accessible in your profile under ‘Payment History’.
No, you can also pay via PayPal.
In your profile you will have an available Monthly Counter. Also, we'll send you an email each time as you get close to your conversation limit, and again when you've used up all of your number of conversations. If you use up all your conversation allowance for the month, you have the option of increasing your counter to the next level. We will reset back to the original counter at the end of the month.
A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech.
It gives an alternative to having to provide direct contact with a live human agent.
Our Chatbots can dramatically increase your sales, leads or bookings.
You can expect it to easily outperform any lead or booking form.
It achieves this by automatically engaging with your visitors to your website or social media.
Using AI, it intelligently interacts with them and increases their trust in your brand.
That’s what leads to higher engagement and, therefore, more sales.
Other common uses include:
Yes you can. Our chatbots are carefully built to provide you with a platform for as many channels as possible. Whether it’s automated web chat on your website, or a bot for social media messaging apps, we can provide it.
It’s so easy!
We can launch your first chatbot on your website, Facebook™ Messenger, or WhatsApp™ in just a few days.
We will guide you, every step of the way, on how to install it on your website.
You don’t even have to do anything for Facebook™ Messenger, or WhatsApp™
It works with HUNDREDS of programs including Wordpress, Squarespace, Shopify, Leadpages, Clickfunnels, Wix and many, many others.
All you need to do is copy and paste a line of code into the program you use.
Almost any website builder and e-commerce platform will allow you to do this.
It’s currently fully integrated with Aweber, Infusionsoft, Mailchimp, Sendlane, Getresponse, Maropost, Convertkit and Active Campaign.
It also works with many other email marketing services and CRMs through an integration with Zapier.
We also have an integration with Webinar Jam that allows you to automate the webinar registration process.
Our bot can easily outperform your webinar landing page as it uses intelligent and interactive conversation to persuade a visitor to sign up.
All depends on the package you choose. We presently offer 1, 5 or 15 chatbots but please let us know if you need more! Use them on as many of your Websites or social media accounts as you want.
The other "limit" is the conversation count included in your package.
Yes, we can create chatbots in any language you like.
Yes, ChatbotMDLA uses natural language processing (NLP) to develop a language understanding. Our development platform can therefore be used to build advanced bots with artificial intelligence.
We use the Amazon Web Services (AWS) cloud infrastructure which has a reputation of being a highly secure cloud computing environment.
We also use 128-bit SSL encryption for all data transfer on our platform. We follow strict security protocols in all of our work premises.
In addition, we backup all data on a daily basis.
A conversation occurs when a visitor interacts at least once with your chatbot.
Simply opening (or automatically loading) your chatbot does not count as a conversation.
Also, if your visitor opens your chatbot and then interacts with it multiple times, it only counts as one conversation.
This applies to all the different kinds of chatbots (website, Facebook™ Messenger or WhatsApp™).
Conversations depends on the package you have selected. You can either upgrade
Or Contact us to request a custom number of conversations.
All of our upgrade options offer highly competitive bot service pricing.
Our Dedicated Customer Support Team are at your service. They’ll help you with any general, technical or billing queries. Simply submit a ticket here
Thanks to our Zapier integration, ChatbotMDLA works with virtually any major app.
We can seamlessly pass your data from ChatbotMDLA to your other apps.
We can also guide you through it.
Yes you can with the Advanced and Pro plans.
They are both competitively priced.
You get a FREE 14 day trial. After that if you wish to continue using ChatbotMDLA, you will have to complete our online payment form.
You can also cancel at any time.
You will struggle to find more competitive bot service pricing!
No. When you reach your conversation limit, we do not charge for overage. Your chatbots becomes inactive until you upgrade.
If you need a custom conversations plan, contact us here.
You will struggle to find more competitive pricing!